ML p(r)ior | Re-designing knowledge management systems : Towards user-centred design methods integrating information architecture

Re-designing knowledge management systems : Towards user-centred design methods integrating information architecture

2016-01-29
The work presented in this paper focuses on the improvement of corporate knowledge management systems. For the implementation of such systems, companies deploy can important means for small gains. Indeed, management services often notice very limited use compared to what they actually expect. We present a five-step redesigning approach which takes into account different factors to increase the use of these systems. We use as an example the knowledge sharing platform implemented for the employees of Soci{\'e}t{\'e} du Canal de Provence (SCP). This system was taken into production but very occasionally used. We describe the reasons for this limited use and we propose a design methodology adapted to the context. Promoting the effective use of the system, our approach has been experimented and evaluated with a panel of users working at SCP.
PDF

Highlights - Most important sentences from the article

Login to like/save this paper, take notes and configure your recommendations

Related Articles

2019-05-01

Recommender systems are personalized information access applications; they are ubiquitous in today's… show more
PDF

Highlights - Most important sentences from the article

2018-07-10

Latent factor models for recommender systems represent users and items as low dimensional vectors. P… show more
PDF

Highlights - Most important sentences from the article

2019-02-20
1902.07683 | cs.HC

Over the past 15 years, the volume, richness and quality of data collected from the combined social … show more
PDF

Highlights - Most important sentences from the article

2019-03-29

Globally distributed groups require collaborative systems to support their work. Besides being able … show more
PDF

Highlights - Most important sentences from the article

2019-04-06
1904.03495 | cs.HC

Usability engineering is situated in a much larger social and institutional context than is usually … show more
PDF

Highlights - Most important sentences from the article

2018-11-28

The need for interpretable and accountable intelligent system gets sensible as artificial intelligen… show more
PDF

Highlights - Most important sentences from the article

2018-07-13

The increasing amount of information and the absence of an effective tool for assisting users with m… show more
PDF

Highlights - Most important sentences from the article

2018-10-18
1810.08188 | cs.CY

In this paper is analyzed the prototyping of the information visualization on a Web Application for … show more
PDF

Highlights - Most important sentences from the article

2019-02-05

Mobile Information Retrieval (Mobile IR) is a relatively recent branch of Information Retrieval (IR)… show more
PDF

Highlights - Most important sentences from the article

2018-10-31

The ultimate goal in the pharmaceutical sector is product quality. However this quality can be alter… show more
PDF

Highlights - Most important sentences from the article

2019-03-28

Nowadays, recommender systems are present in many daily activities such as online shopping, browsing… show more
PDF

Highlights - Most important sentences from the article

2019-03-28
1903.11854 | cs.SE

Companies that develop software have a pressure from customers to deliver better solutions, and to d… show more
PDF

Highlights - Most important sentences from the article

2018-08-17

In addition to their vital role in professional software development, Application Programming Interf… show more
PDF

Highlights - Most important sentences from the article

2018-11-05

Supply chain management encompasses various processes including various conventional logistics activ… show more
PDF

Highlights - Most important sentences from the article

2019-02-10

Smart and IoT-enabled mobile devices have the potential to enhance healthcare services for both pati… show more
PDF

Highlights - Most important sentences from the article

2018-09-26

The Internet of Things (IoT) is envisioned as a global network of connected things enabling ubiquito… show more
PDF